FAQ

Q1.What is the age range for indoor playground?
In order to meet the needs of kids in the different age range, and consider the safety, generally indoor playground should be divided into two areas: one is the toddler area which is suitable for 0-3 year’s old kids, and the other is the main function area which is suitable for 3-15 years old kids.
Q2.What’re the styles of indoor playground?
We have various themed indoor playground such as jungle, forest, ocean, ninja, pirate ship, tensioned web playground and etc. Also, custom theme is available. We can make a custom indoor playground designs as per your requirements accordingly.
Q3.How long does it take to produce the indoor playground?
Generally 25 working days after receiving your deposit and confirming all details, while it mostly depends on the indoor playground size and our factory production plan.
Q4.Will you provide us installation drawing?
The installation guideline has been more concerned by our customers, so that our engineers and designers take a lot of efforts to revise and improve the installation drawings, and now the installation drawings will be matched with installation video, then our customers will install it accordingly. Surely, you can also ask us to help you to install it (paid service).
Q5.Do you have any certificates?
Yes, all our indoor playground equipment are complied with ASTM, TUV, EN71, ROHS,CE & SGS standard from design to production.
Q6.May we need to maintain it regularly?
Generally under the normal use, you just need to clean and inspect it regularly. And after installing the indoor playground, we will provide you a maintenance manual, which contains the cleaning and inspection rules.
Q7.How long does it take to get a plan or drawing?
If you have all of the basic information such as detailed Auto CAD drawing for floor plan, budget, interested themes... we can work out the design 2-3 working days.
Q8.What is your warranty?
Topkidsplay warrants that our playgrounds will be free from defects in materials and workmanship for a period of one year from the date the Play Unit installation is completed. You can check our warranty in details.
Q9.How do I get started if I want to open an indoor playground?
If this is the first time you enter into the indoor play business, there are a couple of things you can do to get started:
(1)Read the articles and guidance in our resources area to understand how to start and run an indoor playground business.
(2)Choose a reputable company from design, production, shipping and installation for turnkey solutions.
Q10.How much will your indoor playground cost?
As the manufacturer in China, our equipment is roughly 60% – 70% cheaper than the same products offered by foreign manufacturers and dealers. Because the indoor playground is always custom designed and involves many products and accessories, the final price has to be calculated based on the final playground design. However, to get an idea about our pricing, please check our products, if you are interested in any of them, please contact us for a quote.
Q11.What should we do if the playground is not attractive after a long time?
Therefore, when choosing indoor play area equipment, investors need to consider covering different age groups with various games. Without affecting the current business, investors can add some new games to attract children from time to time.
Q12.Can we visit your factory?
Yes. Sure. Each of our customers is welcome to visit our office and factory in Wenzhou City. It takes about 1 hour by air from Wenzhou airport to Shanghai airport and 2 hours and a half from Wenzhou airport to Guangzhou airport. We are pleased to pick you up in the airport.
Q13.How do I keep myself updated with your latest promotions and products?
You can add us on Facebook,Twitter,Instagram,Linkedin,Youtube,and Pinterest. It is a good feedback channel for those who would like to communicate with us.